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User Rights & Data Deletion

Account & Data Deletion Request

Fundzeo is a product of Roguetrove Ventures (OPC) Private Limited • Kudlu Road, Bengaluru, Karnataka, India

1Overview & Scope

In accordance with Google Play Data Safety policies and international privacy standards, Fundzeo provides all users with straightforward mechanisms to request the deletion of their user account and associated personal information.

This policy applies to individual user accounts created on the Fundzeo Android mobile app (com.roguetrove.fundzeo) and the Fundzeo web platform (https://fundzeo.com).

2How to Request Account Deletion

Option A: Inside the Android Mobile App
  1. Open the Fundzeo app on your Android device.
  2. Navigate to the More tab at the bottom right.
  3. Scroll to Account & Security and tap Delete Account.
  4. Review the data deletion explanation and type DELETE to submit your confirmation.
Instant, authenticated submission directly tied to your user session.
Option B: Web / Email Support Request

If you do not have the mobile application installed or require assistance, you can submit a deletion request via verified email:

  • Send an email from your registered Fundzeo login address to privacy@fundzeo.com or hello@fundzeo.com.
  • Include the subject line: Account Deletion Request.
  • Our privacy team will verify your account ownership and process the request within 30 days.
Manual verification ensuring safe processing without app access.

3Data Categories: What is Deleted vs What is Retained

Data Permanently Deleted
  • Authentication Identity: User login credentials, email auth records, and active sessions.
  • Personal Profile Data: Full name, personal phone number, and preferences in your user profile.
  • Profile Photo: Avatar image file stored in cloud storage.
  • Device Tokens: Biometric session tokens and mobile push notification identifiers.
  • Team Association: Individual staff membership link to the consultancy workspace.
Data Retained for Business / Legal Compliance
  • Financial Ledgers: Completed college Service Charge receipts, student collections, and fee allocation histories.
  • Invoices & Billing Records: Commercial subscription tax invoices and GST receipts.
  • Security Audit Logs: System event and access audit logs for fraud prevention and accountability.
  • Consultancy Business Records: Partner college directories, courses, and student admissions belonging to the consultancy tenancy.

Retention Notice: Certain transaction, billing, security, fraud-prevention and compliance records may be retained where required by applicable law or legitimate business obligations. Financial ledgers and invoices are preserved to maintain educational institution accounting integrity and fulfill statutory record-keeping requirements.

Important Notice for Consultancy Owners

If you are the primary Owner of an active consultancy organization, deleting your user account would interrupt active admissions, team memberships, and partner college reconciliation for your entire agency.

To protect agency continuity, primary owners must either transfer consultancy ownership to another designated administrator or contact Fundzeo support at hello@fundzeo.com to close the organizational tenancy before personal user account deletion can be completed.

Contact Support for Deletion Assistance

Roguetrove Ventures (OPC) Private Limited

Product: Fundzeo (https://fundzeo.com)

Location: Kudlu Road, Bengaluru, Karnataka, India

Privacy Inquiries: privacy@fundzeo.com

Support Desk: hello@fundzeo.com